Call Tracking
DealerPRO Call Tracking Solution
Our call tracking services offer our automotive dealers comprehensive call tracking software for their search engine marketing (pay-per-click) campaigns that capture all of the important data from inbound phone calls. We report the ad source that generated the call (i.e. Google, Yahoo, MSN, etc…), capture the caller's phone number, name and address and digitally record each call.
How does it work?
Assign Tracking Phone Numbers to use in Search Engine Pay-Per-Click Campaigns
AutoONE Media provides you with an individual national toll-free or local telephone number to insert into our dynamic landing pages that allows you to track phone conversions across the major search engines such as Google, Yahoo, and MSN. Calls to these numbers are routed through our phone-call tracking system and ring to your existing phone line, receptionist or call center. Calls can ring to any phone or number without any changes to your existing phone system or service.
Capture Search Engine Ad Source and Customer Information
After publishing our call tracking numbers in your landing pages, inbound calls to those numbers are routed through our call tracking system which records the customer's ad source, phone number (even from blocked or restricted numbers), name and address. The call tracking software also records the time and duration of the call and the call result (answered, busy, ring-no-answer, etc.)..It even captures and reports all unanswered calls so you can respond to and recapture leads that otherwise would have been lost.
Call Recording
Our phone call tracking solution provides your automotive dealership the option to create a digital recording of each incoming call. Your sales team can use the Call Recordings to catch key information they may have missed during the original conversation or the recordings can be used as an effective tool for reviewing and training your sales force.
DealerPRO Call Reporting & Analysis
Our proprietary DealerPRO call tracking software provides your internet sales department with secure 24x7 access to easy-to-read reports that reflect true ROI. Our Intuitive DealerPRO reports allow you to see at a glance which search engine marketing ads are providing the best ROI, which marketing messages are the most effective, which peak call times require additional phone staff and much more. DealerPRO call tracking reports provide all the information you need to make informed, timely decisions regarding the allocation of your advertising dollars, improving campaign results and training your sales staff to help you maximize every sales opportunity.
